Shipping & Returns

Shipping

Orders are processed within 1–2 business days. Standard shipping typically arrives within 3–7 business days within the United States. You'll receive a tracking number by email once your order ships.

Returns

We want you to love your order. If you're not satisfied, you may return unused items in their original packaging within 30 days of delivery for a refund. To start a return, email us at kia@atalpha.com with your order number.

Damaged or Incorrect Items

If anything arrives damaged or incorrect, contact us within 7 days of delivery and we'll make it right.